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WEBINAR

AMA with Jenna: Research Ops in the Age of Lean Teams

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Tuesday, September 29th
12pm to 1pm EST

No work email? Let us know what you need and we’ll send it your way.

Webinar Overview

Join us for an AMA with Jenna L who supports Research Operations at Slack (a Salesforce company), as we dig into how research ops teams actually get built and run, from two-person teams to enterprise-scale operations, and what changes when you move between them.

We'll cover:

  • 🏗️ How org structure changes what a research ops person does day to day 
  • 📉 Why large, specialized research ops teams have become rare, and what it's like being part of one anyway 
  • 🔧 What it takes to build a recruitment function from scratch, including lessons from Credit Karma/Intuit and Workday.
  • 🤖 Where automation belongs in research ops, and where a human still needs to stay in the loop 
  • 🙋‍♀️ Your questions, answered live!

Whether you're building out a research ops function for the first time, running a lean team that's covering more and more ground, or figuring out what to automate and what to protect, this AMA will give you a real look at how it gets done.

Speakers

Jenna Lombardo

Research Operations @ Slack

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Colleen Matthews

Sr Product Marketer @ Rally

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