Rally’s Role in Your ReOps Success

Whether you're a seasoned Research Operations Manager or just dipping your toes into the User Research pool, we're here to ensure your journey is smooth sailing. Rally is not just a software company with a User Research CRM – we’re strategic partners committed to your success.
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Average response time

2 minutes

Average resolution time

1 hour

Hira Qarni
"If you're looking for an all-in-one CRM tool with a team that cares about you and cares about the work you're doing, Rally is your best bet."
Hira Qarni
Hira Qarni
User Researcher, Webflow
Allison Hall
"Out of all the tools we have, Rally is the one we absolutely could never get rid of.”
Allison Hall
Allison Hall
UX Research Manager
Emily Arciprete
"If you're going to invest in one piece of technology, let it be Rally. And if you haven't heard of Rally or you're not using them - what are you doing?"
Emily Arciprete
Emily Arciprete
Senior UX Researcher

Setting you up for success from day 1

Rally’s customized onboarding process caters to your team’s distinct use cases, while our white-glove migration ensures a seamless transition. With quick access to the team and a commitment to lightning-fast responses, we set up our Research partners for success from day 1.

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Switching over from another CRM?

Rally's migration process is designed to prioritize the protection of your data. With careful attention to detail and strict security measures, we ensure the safety and confidentiality of sensitive information throughout the migration journey.

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Private Slack channels

Access our always on, private, customer support Slack channels for quick questions, best practices, and direct access to our support team.

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Custom onboarding with a dedicated team

Within your first 4 weeks with Rally, you’ll experience personalized onboarding sessions tailored to your team's specific needs and objectives.

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Hi! I’m Leon, Rally’s Sr. Customer Success Manager. If you decide to partner with Rally, you’ll be working directly with me.
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“Rally's support and quick response time is so valuable.”

Hira Qarni
User Researcher

Rally is an extension of your team

Our approach is centered around working hand-in-hand with our customers to build Rally together to create the ultimate user research CRM. At Rally, you don't just receive a tool to add to your tech stack; you become an essential contributor to our evolution.

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Dedicated on-call engineer

Whether it's a quick question, critical issue, or new feature to make your life easier, our team is always ready to jump into action. Our rotating on-call engineer is solely focused on customer questions every day.

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Help shape the future of Rally

Through initiatives like beta groups and design partnerships, we invite our clients to actively participate in shaping the future of Rally, ensuring that their voices are not only heard but integral to our development process.

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Complete resource guide

Our comprehensive support documentation enables you to confidently conduct research.

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“Rally is an extension of the EZ Cater team”

Kyle Romain
Senior Manager, UX Research

Supercharge Your Research Operations. Try Rally For Your Team.

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